Privacy notice

Who is responsible for your information

Invara Digital Ltd is the controller for personal information covered by this notice. The company is registered in Scotland under company number SC877250. Its registered office is 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom.

Privacy enquiries can be sent to support@invaradigital.co.uk.

Information we receive

If you use the enquiry form, the company receives your name, work email, organisation, preferred reply method, service interests and message. You may also choose to provide your role, phone number, organisation size, relevant service areas, reason for enquiring and desired timeframe.

Form submissions are stored in the website’s private hosted database so they can be reviewed and answered. If you contact Invara Digital by email, the company also receives the information you include in that message.

Hosting and security systems may also process technical information needed to deliver and protect the site, such as an IP address, browser type, timestamps and request logs. The form creates a short-lived, one-way identifier from network information to limit automated or excessive submissions; the raw IP address is not stored in the enquiry record.

How and why the information is used

• To respond to an enquiry and discuss requested services.
• To take steps before entering into a contract or to perform a contract.
• To detect and limit automated or excessive form submissions.
• To operate, secure and troubleshoot the website.
• To keep necessary business records and meet legal obligations.

The relevant lawful basis will normally be steps requested before a contract, performance of a contract, legal obligation, or Invara Digital’s legitimate interests in responding to business enquiries and protecting its services.

Sharing, transfers and retention

Information may be handled by service providers that support website hosting, database storage, security and business email, only where necessary for those services. Personal information is not sold.

Where a provider processes information outside the United Kingdom, Invara Digital will use an appropriate transfer safeguard where one is required. Information is kept only for as long as needed for the enquiry, service, legal obligation or a related dispute, then securely deleted or anonymised.

Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict the use of your information, to object to certain processing, and to receive information in a portable form. Contact the email above to make a request.

You can also complain to the UK Information Commissioner’s Office at ico.org.uk.

Changes to this notice

This notice may be updated when the website, services or legal requirements change. The latest revision date will always appear at the top of this page.